Campbell, Dennis, Srikant M. Datar, Susan L. Kulp, and V.G. Narayanan. "Testing Strategy with Multiple Performance Measures: Evidence from a Balanced Scorecard at ...

An evaluation instrument is developed from the balanced scorecard concept in strategic management; the scorecard's structure and diagnostic measures are informed by Mackenzie King's (1918) model of an ...

Robert Kaplan and David Norton described the Balanced Scorecard as the comprehensive framework that translates the company’s strategic objectives into a coherent set of performance measures.

Datar, Srikant M., Marc J. Epstein, and Jeremy Cott. "Verizon Communications, Inc.: Implementing a Human Resources Balanced Scorecard." Harvard Business School Case ...

THE Balanced Scorecard (BSC) has emerged as a pivotal ... Implementing a systematic approach to performance measurement allows organizations to track progress toward their strategic goals ...