This mismatch of stops and trams is a frustration that I share with hundreds of other wheelchair commuters in Melbourne, and despite promises that there would be change soon, it has taken forever ...

The best way to get around Melbourne is by tram. Trams operate throughout the day and offer multiple routes that criss-cross the city. There's even a free tram designed just for tourists.

They depart every 12 minutes from the Flinders Street Station. The City Circle Tram makes 28 stops within Melbourne's central business district. Though the tram's main stop is at the Flinders ...