Salesforce (CRM) Expands AI Cloud Offerings, CEO Addresses Partnership Speculation
We recently published a list of 10 AI Stocks Surging on News and Analyst Calls. In this article, we are going to take a look ...
Four Ways AI Can Streamline CRM Usage
AI-driven conversational interfaces, such as chatbots and voice assistants, can simplify this process by allowing users to ...
Destination CRM16d
Transform Your Back Office Through Blended WEM
The back office is not a cost center—it directly links to customer experience programs. Based on Aberdeen’s recent survey of over 400 contact center and back office leaders, an average of 16% of all ...
CRN8y
What Could A LinkedIn Integration With Microsoft's Cloud Portfolio Actually Look Like?
LinkedIn's capabilities "are going to light up in the future," Wiedower said, and that will help partners selling Office 365, Dynamics CRM or advanced analytics solutions "start transforming ...
Computing7y
Home Office wants to integrate ERP, BI, CRM, HCM and Payroll in new Metis system
In a £2m tender notice, the department said that Metis will comprise ERP, CRM, HCM, payroll and BI tools, and will transform the way the department delivers back office processes as it transfers ...