Some baristas anticipate an increase in customer altercations due to a new policy requiring an item purchase to use the ...

A Starbucks employee said the chain held training on how to handle customers asking to use the restroom or sit in the store ...

Enforcement of in-store policies often falls to front-line workers. The union that advocates for their interests wants them ...

Americans, young and old, are in desperate need of such places away from home and away from the office (or school) where they ...

Some Starbucks customers are trying to get orders faster by placing them through the app when they're already in the ...

A Starbucks barista needed stitches and shots after a monkey jumped through the drive-thru window and attacked her.

Starbucks, the Seattle-based coffee chain, has been in business since 1971. It recently reversed its open-door policy — and ...

The coffee giant said that bathrooms at its North America locations will only be available for paying customers, in the chain ...

Starbucks first implemented its open-door policy in 2018 after Donte Robinson and Rashon Nelson were arrested at their local ...