Oracle plans to integrate the Telephony@Work technology more tightly with its CRM and business intelligence offerings, according to Mike Betzer, vice president of product management at the Redwood ...
Following a successful year and a half in the UK, CallMarker has officially launched CallMarker 2.0, a groundbreaking ...
The emergence of IP telephony has created skills gaps for voice ... Each 90-minute, 90-question CRM specialist exam costs $125.