The company’s Chief Revenue Officer recently shared some intriguing details about Verizon’s game plan and what it could mean for us, the users.

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The collaboration is expected to help particularly in areas such as customer service. Some of its highlights include: AI agents with multimodal capabilities: The integration of Google’s Gemini models ...

Salesforce Service Cloud will become more tightly integrated with Google Customer Engagement Suite, bringing enhanced AI-enabled contact center capabilities including real-time voice translation ...