Hayes, R. H., and G. P. Pisano. "Manufacturing Strategy: At the Intersection of Two Paradigm Shifts." Production and Operations Management 5, no. 1 (Spring 1996): 25 ...
Hayes, Robert H., and G. P. Pisano. "Beyond World-Class: The New Manufacturing Strategy." Harvard Business Review 72, no. 1 (January–February 1994): 77–84.