Insightful has unveiled new details about its quality assurance for call centers software that enables data-rich, systematic QA NEW YORK CITY, NEW YORK / ACCESS ...

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Google updates Search Quality Rater Guidelines, addressing AI content and new spam types. Google now defines and addresses AI-generated content in the quality rater guidelines. Guidelines say AI ...

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Finally, we learn a regression module to fuse the aforementioned 5 features for inferring the quality score. Experiments on four publicly available databases validate the superiority and efficiency of ...

IQLT weights stocks based on their quality score. Individual stocks are capped at 5%. In addition, sector weights are aligned to the parent index. This reduces sector concentration risk.

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Definition: Balanced Scorecard is a performance-based metric tool which is used extensively by various businesses across sectors to align activities to the vision or the overall goal of the ...