Step 1: Check for an internet service outage - Google Fiber Help
Sign in to the Google Fiber app with your email address and password. Check for an alert under Your overview about an internet outage affecting your GFiber service. If you’re still having …
Pay your outstanding balance - Google Fiber Help
You have 40 days to pay your balance in full for your Fiber service. If you do not pay the balance within 40 days, your service will be suspended. MAKE A PAYMENT. Resolve your account …
Run an internet speed test - Google Fiber Help
If you have a Wi-Fi 6E Router or a Multi-Gig Router, make sure your device is either connected to the silver 10G LAN port on the back or to your Fiber Jack. (If you don’t have an Ethernet …
Device user manuals - Google Fiber Help
Google Fiber Multi-Gig Router (GFRG300) Google Fiber Wi-Fi 6 Router (GRAX210T) GFiber Wi-Fi 6E Router (GR6EXX0C) Nest Wifi Pro 6E; Google Wifi; Fiber Jack (GFLT100, GFLT110, …
About your Fiber Jack - Google Help
The fiber cable from outside your home attaches to a special port on one side of the Fiber Jack. The GFLT100, GFLT132, GOGP220C, and GOGP222C models have a power cord that plugs …
Learn about and set up your GFiber Wi-Fi 6E Router - Google Fiber …
Remove the bottom cover on the Fiber Jack by placing your fingers in the dents on the sides and gently pulling. Next, check to see if the Fiber Jack is plugged into power. If it isn’t, use the …
How you pay for Google Fiber
If Google Fiber service is installed on May 23, we email you a PDF of your bill June 3, and automatically charge the primary payment method on file 10 days later. Your June bill includes …
Sign in to your GFiber account - Google Fiber Help
In your preferred internet browser, go to fiber.google.com. Then, click Sign In at the top right of the page. In the Choose an account window, click the email address that's associated with …
Learn about and set up your new Wi-Fi 6 Router - Google Fiber Help
The Fiber Jack is what allows GFiber's fiber optic signal to come into your home. It’s a small white box that’s usually installed on a wall in your living room. If it isn't there, you might find it in an …
Getting the most out of Google Fiber 8 Gig
Using the Google Fiber Multi-gig router and two Google Fiber Mesh Extenders included with any Multi-gig plan, you can get wireless speeds up to 700 Mbps. Of course, exact speeds will vary …